BASE24-EPS Engineer
Core
Senior engineer providing L2/L3 production support, troubleshooting, and custom development for the BASE24-eps payment switching environment.
Role type
Senior IC payment systems engineer (BASE24-eps)
Builds
High-volume card payment processing infrastructure (ATM, POS, EFT)
Domain
Banking and Financial Services
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
BASE24-eps, payment switching, card transaction processing, ATM/POS acquiring, EFT, incident management, problem management, change management, root cause analysis, system monitoring, release management
Preferred skills
Visa/Mastercard network integration, host banking system interfaces, DR/failover configuration, 24x7 support experience
Technologies
BASE24-eps, Visa, Mastercard
Responsibilities
Provide hands-on L2/L3 production support for BASE24-eps; Investigate and resolve payment transaction failures and production incidents; Perform Root Cause Analysis (RCA) and implement permanent fixes; Develop, customise, configure and enhance BASE24-eps; Support ATM, POS, EFT and card payment processing; Troubleshoot authorisation, routing, switching, settlement and reconciliation; Monitor system health, performance and transaction processing; Support releases, deployments, upgrades and payment scheme changes; Participate in testing and implementation of BASE24-eps enhancements; Support high availability, DR and failover activities
Seniority
Senior, hands-on IC