Associate Director, Student Conduct and Resolution Centre
Core
Provide strategic and operational leadership for the University's complaint resolution, student conduct, child safety, and integrity frameworks, leading complex investigations and high-risk case management.
Role type
Senior IC Associate Director (Student Conduct & Resolution)
Builds
Governance frameworks, policies, systems, and continuous improvement initiatives for student conduct and safety
Domain
Higher Education / Student Conduct & Safety / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership in complaints management, complex investigation leadership, trauma-informed practice, procedural fairness expertise, risk management, policy development, stakeholder influence, conflict resolution, team development, data-led insights
Preferred skills
Deep knowledge of Australian higher education regulatory environment, experience with gender-based violence investigations, restorative approaches
Technologies
N/A
Responsibilities
Lead management and investigation of complex, sensitive, and high-risk matters including gender-based violence; Partner with University Executive and governance committees to provide expert advice and drive continuous improvement; Develop high-performing teams and governance frameworks
Seniority
Senior, hands-on IC with strategic oversight