Independent Safeguarding Complaints Adjudicator
Core
Lead the final ombudsman-style stage of a new national safeguarding complaints framework for the Church of England, investigating unresolved complaints and producing evidence-based determinations.
Role type
Senior Independent Safeguarding Complaints Adjudicator
Builds
A new national safeguarding complaints process and framework
Domain
Non-profit / Religious organization / Safeguarding / Regulatory
Deliverable
client delivery
Required skills
Ombudsman or adjudication experience, trauma-informed practice, complex information analysis, impartiality, stakeholder engagement, integrity, public service motivation
Preferred skills
Experience in regulatory environments, experience in complaints handling
Technologies
None stated
Responsibilities
Investigate and determine unresolved safeguarding complaints, produce clear and balanced written determinations, make recommendations for improvements or remedial actions, evaluate the pilot to identify themes and trends, inform the future design of safeguarding complaints handling
Seniority
Senior, hands-on IC