Duty Manager
Core
Oversee daily operations of club venues, ensuring customer service standards, staff compliance, security, and health & safety.
Role type
Senior hospitality operations manager
Builds
Club venue operations
Domain
Hospitality / Nightlife
Deliverable
product features
Required skills
Leadership, problem-solving under pressure, cash management, club industry regulations knowledge
Preferred skills
Staff development and mentoring
Technologies
None stated
Responsibilities
Maintain communication with supervisors to ensure smooth operations, develop and monitor customer service standards, ensure compliance with licensing regulations, enforce security measures, monitor and report health & safety issues, support staff through appraisals and coaching
Seniority
Mid-senior, hands-on IC