CAGE & PLAYER'S CLUB SUPERVISOR
Core
Supervise cage and player's club operations, manage cash transactions, and ensure guest service excellence in a casino environment.
Role type
Senior IC casino operations supervisor
Builds
Secure cash handling processes and high-quality guest experiences
Domain
Gaming / Casino operations
Required skills
Staff supervision, cash handling, customer relations, gaming regulations compliance, credit data management, shift coordination, policy enforcement, basic mathematics
Preferred skills
Bachelor's degree in Business Administration, prior experience in banking operations
Technologies
Computer keyboard, telephone, coin machine, 10-key, computers, token machine, check encoder, microfiche, microfilmer
Responsibilities
Supervise cage personnel and coordinate chip exchanges, manage customer credit data and account adjustments, enforce gaming regulations and internal controls, handle escalated reward program questions, process win/loss statements, hire and train staff
Seniority
Senior, hands-on IC