Intake Officer
Core
Intake Officer for a new Support at Home program, responsible for acquiring new clients and managing referrals to grow the community client base.
Role type
Client acquisition and intake specialist
Builds
Support at Home service capacity for community clients
Domain
Aged care / Home care
Deliverable
client delivery
Required skills
sales experience, support at home knowledge, driver licence, communication skills
Responsibilities
Meeting with potential new clients, securing leads to support business growth, meeting intake KPIs, monitoring the My Aged Care portal, managing referrals from the Commonwealth Support Program, working closely with the Service Manager to achieve intake targets
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