Global Employee Onboarding, Program Manager
Core
Own end-to-end delivery of Pigment's Global Onboarding Program (POP) for EMEA and NAMER cohorts, managing logistics, facilitators, and curriculum execution.
Role type
Senior Program Manager (Employee Onboarding)
Builds
A scalable, remote-first new hire onboarding experience and culture program.
Domain
SaaS / People Operations / Enablement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program operations, multi-region coordination, stakeholder management, data analysis, vendor management, documentation, cross-functional partnership
Preferred skills
Experience with high-growth SaaS onboarding, AI tool optimization, GTM enablement background
Technologies
Google Docs/Drive, Excel, LMSs, HRIS (HiBob), feedback platforms (Padlet), Sendoso
Responsibilities
Own end-to-end delivery of POP for every cohort including scheduling and run-of-show management; Keep EMEA and NAMER cohorts running in parallel managing shared and regional sessions; Coordinate in-person exceptions for R&D/Product hires; Manage facilitator roster and vendor relationships; Maintain and evolve the multi-day curriculum across formats; Own measurement of satisfaction, engagement, and AI competency; Orchestrate monthly local hub socials; Build durable operating documentation.
Seniority
Senior, hands-on IC
