Product Owner
Core
Drive the ongoing evolution of critical customer and enterprise digital platforms supporting key customer and business processes for an electricity distributor.
Role type
Senior Product Owner (Enterprise Platforms)
Builds
Strategic customer platforms, CRM, contact centre, and digital engagement capabilities
Domain
Energy / Utilities / Infrastructure
Deliverable
production ML models | product features
Required skills
Product roadmap definition, backlog management, Agile delivery practices, stakeholder management, technical literacy, benefit realisation, vendor/partner management
Preferred skills
Formal Agile certification (CSPO, SAFe), experience in regulated sectors (energy/utilities), ServiceNow expertise, change management leadership
Responsibilities
Develop and communicate product vision and roadmaps, translate business needs into product requirements, partner with technology and delivery teams, drive adoption and continuous improvement, monitor platform performance, lead prioritisation and governance discussions, support transition to operational support models
Seniority
Senior, hands-on IC
