ServiceNow System Administrator
Core
Maintaining the health, stability, security, and performance of an enterprise-wide ServiceNow platform supporting IT and business service delivery.
Role type
Senior ServiceNow System Administrator
Builds
Enterprise ServiceNow platform
Domain
IT Service Management (ITSM)
Required skills
ServiceNow administration, security, access management, instance management, workflow configuration, Business Rules, UI Policies, form configuration, incident management, troubleshooting, root cause analysis, platform upgrades, patching, release management, automation (via careerplan.io/jobs/a6285ef7-6674-4f82-aaa6-f433d145d46a-servicenow-system-administrator-at-peoplebank)
Preferred skills
Experience with multiple ServiceNow modules, collaboration with developers and business stakeholders
Technologies
ServiceNow
Responsibilities
Monitor platform health, performance, and availability; manage incidents and perform root cause analysis; configure workflows, Business Rules, forms, and UI Policies; support platform upgrades, patches, and releases; troubleshoot complex issues; identify opportunities for performance improvement and automation.
Seniority
Senior, hands-on IC
