VP, Payroll Operations and Services
Core
Own end-to-end payroll operations infrastructure, ensuring accuracy, compliance, and reliability for thousands of restaurant operators nationwide.
Role type
VP of Payroll Operations and Services
Builds
Scalable payroll operations, compliance frameworks, and team structures for a SaaS platform serving the restaurant industry
Domain
SaaS / Restaurant Industry / Payroll & Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Payroll operations leadership, multi-jurisdiction tax compliance, financial controls & fiduciary oversight, regulatory management, strategic growth planning, vendor & client relationship management, team building & scaling, payment operations & banking relationships, payroll platform technical fluency
Preferred skills
Experience in SaaS-based payroll organizations, multi-entity/multi-state client support, QA frameworks, cost-to-serve analysis, recurring revenue business models
Technologies
Payroll platforms, tax engines, accounting systems, treasury workflows, ACH processing, NACHA compliance
Responsibilities
Oversee full delivery of payroll and financial operations including accuracy, timeliness, and client satisfaction; own payroll funds management, secure movement, accurate funding, and daily reconciliations; ensure timely and compliant payroll tax filings across federal, state, and local jurisdictions; serve as executive point of escalation for tax authority notices, audits, and compliance matters; partner with executive team to shape strategic direction and manage cost-to-serve; build trusted partnerships with clients, financial institutions, and technology vendors; lead, mentor, and grow a high-performing operations team
Seniority
Executive (VP level), hands-on leadership
