AI Deployments Lead
Core
Lead AI deployments for autonomous AI Agents in consumer lending, partnering with customers to guide adoption, ensure compliance, and drive expansion.
Role type
Senior IC AI Deployments Lead (Customer-Facing)
Builds
AI-powered contact center and compliance operations for banks and mortgage lenders
Domain
Consumer lending, Fintech, AI Agents
Deliverable
client delivery
Required skills
LLM agent development, prompt engineering, API integration, data pipeline understanding, customer success management, technical account management, compliance reasoning, stakeholder management
Preferred skills
Experience in banking or high-rigor customer-facing roles, experience with V0/internal tooling prototyping
Technologies
LLMs, APIs, webhooks, data pipelines, ticketing systems, third-party CSM tooling
Responsibilities
Own strategic deployments end-to-end, drive upsell and expansion, analyze agent behavior via logs and evals, implement prompt and logic changes, build AI-powered CSM layers, manage ticketing systems, push back on unrealistic customer asks
Seniority
Senior, hands-on IC with leadership trajectory