Conciliator Training Program (EOI)
Core
Internal training program to develop APS staff into a relief pool of Conciliators who conduct unfair dismissal and general protections dismissal conciliation conferences.
Role type
Internal training program for future Conciliators
Builds
Ad-hoc 'surge workforce' of trained staff
Domain
Public sector dispute resolution
Deliverable
client delivery
Required skills
Conflict resolution, conciliation techniques, understanding of unfair dismissal laws, stakeholder management
Preferred skills
Experience in dispute resolution, knowledge of general protections dismissal applications
Responsibilities
Complete internal training, conduct at least four conciliation conferences per month for nine months, undergo mentoring and ongoing support
Seniority
APS4 level and above
