ServiceNow Technical Lead
Core
Lead technical design, development, and implementation of ServiceNow solutions, translating business requirements into scalable architectures.
Role type
Senior IC ServiceNow Technical Lead
Builds
ServiceNow applications and integrations for enterprise IT environments
Domain
IT Service Management (ITSM), Configuration Management Database (CMDB), Enterprise Integrations
Deliverable
production ML models | product features
Required skills
ServiceNow platform architecture, JavaScript, Glide APIs, Flow Designer, REST/SOAP APIs, IntegrationHub, MID Server, CMDB/CSDM data models, security and access controls, Agile/Scrum delivery, technical leadership, hands-on development
Preferred skills
ServiceNow Certified Technical Architect (CTA), presales and solution demonstration, large enterprise/government implementation experience, platform governance and technical health assessments
Technologies
ServiceNow, JavaScript, REST, SOAP, OAuth, SSO, IntegrationHub, MID Server
Responsibilities
Lead technical design and implementation of ServiceNow solutions; Configure and develop applications using platform tools; Design and implement enterprise integrations; Conduct code reviews and enforce development standards; Troubleshoot complex technical and performance issues; Mentor developers and provide technical guidance; Participate in presales activities and solution demonstrations; Prepare technical documentation and implementation plans
Seniority
Senior, hands-on IC with leadership responsibilities
