Sr. ServiceNow Developer / Architect
Core
Senior technical lead and architect for enterprise ServiceNow solutions, focusing on ITSM, CMDB, HAM, SAM, integrations, and automation.
Role type
Senior IC ServiceNow Developer / Architect
Builds
Scalable ServiceNow solutions, REST/SOAP integrations, and platform modernization initiatives.
Domain
IT Service Management (ITSM) and Enterprise Service Management (ESM)
Required skills
ServiceNow development, platform engineering, JavaScript, Glide API, ServiceNow data models, ACLs, platform security, scoped applications, ITSM, CMDB, HAM, SAM, Flow Designer, Integration Hub, REST/SOAP API development, MID Server, platform automation, Business Rules, Script Includes, UI Actions, workflows, custom applications, platform upgrades, release controls, troubleshooting, technical standards, architecture leadership, technical delivery, mentorship, stakeholder collaboration
Preferred skills
ServiceNow Certified System Administrator (CSA)
Technologies
ServiceNow, JavaScript, Glide API, Flow Designer, Integration Hub, REST, SOAP, MID Server
Responsibilities
Design, develop, and govern scalable ServiceNow solutions across ITSM, CMDB, HAM, SAM, integrations, and automation; Establish and maintain ServiceNow architecture and technical standards; Contribute hands-on to platform development, configuration, scripting, and integrations; Lead architecture decisions for complex ServiceNow implementations; Advance platform modernization and future ServiceNow expansion initiatives; Build and support REST/SOAP integrations and Integration Hub solutions; Oversee platform security, ACLs, scoped applications, and data-model design; Support platform upgrades, release controls, troubleshooting, and automation; Mentor developers and provide technical leadership across delivery initiatives; Collaborate with stakeholders to shape the ServiceNow technical roadmap and platform governance
