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Customer Service and Sales Representatives

Melbourne, Victoria💼 Full-time💰 $70,000–$70,000🗓 2026-10-01 → 2026-10-02

Core

First point of contact for students and families, managing warm leads to recommend tutoring programs and convert them into new enrolments.

Role type

Customer Service and Sales Representative

Builds

Tutoring program enrolments

Domain

Education

Deliverable

client delivery

Required skills

consultative sales, pipeline management, CRM proficiency, inbound/outbound communication, relationship building, target motivation

Responsibilities

Handle warm inbound and outbound calls, emails, and texts; follow up with warm leads and free trial completers; build and manage a sales pipeline; address customer concerns; maintain accurate CRM records and activity logs.

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