Team Leader, Housing and Wellbeing
Core
Front-line management of a housing and wellbeing team providing crisis accommodation and intensive case management support to Aboriginal and Torres Strait Islander women and families at risk of homelessness.
Role type
Senior IC community services team leader
Builds
Sustainable housing outcomes and wraparound support services for Indigenous women and families
Domain
Social services / Indigenous community health / Housing
Deliverable
client delivery
Required skills
Team leadership and coaching, crisis intervention and risk management, case management, stakeholder engagement, data analysis and dashboard creation, program evaluation, interagency partnership building
Preferred skills
Knowledge of Aboriginal and Torres Strait Islander cultural frameworks, experience with child safety and social work theoretical frameworks
Technologies
Mobnet system, Coaching App, Session Rating Scale, Outcome Rating Scale
Responsibilities
Track intake waitlists and manage referral pathways; ensure staff maintain minimum caseloads and complete safety assessments; lead direct intervention on high-risk acute cases; coach staff on client empowerment and quality case plans; develop operational data dashboards to track team throughput and outcomes; facilitate client feedback and wellbeing measurement tools; complete monthly managerial requirements including supervision and performance reviews.