Field Investigator - Makassar
Core
Conduct field investigations to verify suspected fraud cases, gather evidence, and support bank fraud prevention initiatives.
Role type
Field Fraud Investigator
Builds
Fraud prevention initiatives and case resolution for the bank
Domain
Financial Services / Anti-Fraud
Deliverable
client delivery
Required skills
Fraud investigation, evidence collection, report writing, stakeholder coordination, transaction review, data confidentiality, analytical skills, technical skills
Responsibilities
Investigate fraud cases escalated to the Anti-Fraud team, maintain productivity and quality targets for field investigations, prepare clear investigation reports and maintain the Fraud Case Tracker, collect and validate supporting evidence, review suspicious transactions based on fraud alerts, conduct field visits and coordinate with stakeholders, ensure investigation documentation is complete and accurate
