Customer Service Officer, Novated
Core
Provide proactive support to third party introducers and customers for all Managed Novated Accounts, handling account lifecycle tasks and resolving issues.
Role type
Customer Service Officer
Builds
Managed Novated Accounts for National Leases International (NLI)
Domain
Financial Services (Auto Finance)
Deliverable
client delivery
Required skills
customer service, account management, document processing, stakeholder liaison, complaint management, arrears management, enterprise system knowledge
Preferred skills
tertiary qualification in Business/Commerce/Finance, startup environment experience, financial services experience, relationship management, time management, attention to detail