Sales Representative – Call Centre
Core
Phone-based sales role focused on managing inbound and outbound conversations to identify customer needs and sell 4WD, camping, and outdoor gear.
Role type
Sales Representative (Call Centre)
Builds
Sales transactions for 4WD, camping, and outdoor products
Domain
Retail (Automotive/Outdoor)
Deliverable
client delivery
Required skills
Phone communication, sales techniques, customer needs analysis, KPI achievement, relationship building, product knowledge, conflict resolution
Preferred skills
Interest in 4WD, automotive, camping, or outdoor products
Responsibilities
Managing inbound and outbound customer sales conversations, identifying customer needs and recommending suitable products, maximizing sales opportunities, working towards and exceeding individual sales KPIs and targets, providing exceptional customer service, building long-term customer relationships, developing product knowledge, managing customer concerns and grievances, collaborating with Sales, Warehouse, and Claims teams
Seniority
Individual Contributor