Officer, Customer Service, Consumer Banking Group
On-site
Core
Process banking transactions, cash movements, and customer service inquiries for the Consumer Banking Group.
Role type
Banking operations officer
Builds
Banking transaction processing and customer service resolution
Domain
Consumer Banking
Required skills
Banking transaction processing, regulatory compliance, customer service, account management, instrument clearing
Preferred skills
Relationship building, deadline management, computer proficiency
Responsibilities
Process cash and transfer transactions, clear instruments like cheques and drafts, handle new account openings, respond to customer service inquiries, address grievances within timelines