Analyst/ Associate - Recovery Specialist, Risk Management Group
Core
Manage written-off portfolios and recover past-due accounts through customer-focused collection strategies and negotiation.
Role type
Associate/Analyst recovery specialist
Builds
Recovered funds from non-performing loans and past-due accounts
Domain
Banking / Credit Risk Management
Required skills
portfolio management, customer negotiation, regulatory compliance, account transaction processing, data analytics, process optimization
Preferred skills
unsecured litigation experience, Agile methodology
Technologies
digital tools, analytics platforms
Responsibilities
Manage written-off portfolios to achieve recovery targets, negotiate sustainable repayment arrangements with customers, review customer profiles and recommend remedial actions, process account transactions including closures and payment transfers, identify and escalate emerging risks or irregularities, execute operational tasks such as preparing reminder letters and statements of account
Seniority
Associate/Analyst, hands-on IC