Associate, Branch Manager, Consumer Banking Group
Core
Lead a branch team to generate sales across assets, liabilities, and third-party products while managing key customer relationships and driving business growth in the vicinity.
Role type
Branch Manager (Consumer Banking)
Builds
Branch book (assets & liability portfolio) and customer relationships
Domain
Consumer Banking / Financial Services
Required skills
Sales generation, customer relationship management, team leadership, regulatory knowledge, performance monitoring, audit support, training coordination
Preferred skills
High net worth individual acquisition, public relations, government liaison
Technologies
Banking products suite (deposits, investments, insurance, mortgages, credit cards, personal loans)
Responsibilities
Monitor sales targets vs plans and minimize deviations; Build and manage relationships with key customers; Reduce customer dormancy and attrition; Drive business growth through prospecting and upselling; Address escalated customer queries and grievances; Support internal and external audit teams; Provide guidance to branch personnel on CRM, sales, and compliance; Identify training needs and ensure completion of mandatory certifications.
Seniority
Mid-Senior, hands-on IC