Analyst, Transformation Specialist & Operational Excellence
Core
Support the exploration, monitoring, development, testing, and deployment of AI-powered operational tools and initiatives to optimize operational workflows and increase Straight-Through Processing (STP) rates.
Role type
Analyst, Transformation Specialist & Operational Excellence
Builds
AI-powered operational tools (document extraction, intent identification, process automations) and digital-first operational models
Domain
Banking Operations / Intelligent Automation
Deliverable
production ML models
Required skills
Generative AI tools, Intelligent Automation (RPA/OCR), analytical problem solving, process re-engineering, feasibility studies
Preferred skills
Stakeholder management, communication, adaptability
Technologies
Generative AI, RPA, OCR
Responsibilities
Monitor efficacy of automated tools and refine logic/parameters; Identify opportunities to eliminate manual touchpoints through digital adoption; Conduct feasibility studies for emerging digital solutions; Collaborate with cross-functional squads to design and prototype scalable solutions
Seniority
Mid-level, hands-on IC