Assistant Vice President, Branch Manager, Consumer Banking Group
Core
Lead sales generation, customer relationship management, and branch operations for a consumer banking group in Asia.
Role type
Senior branch manager (consumer banking)
Builds
Assets and liability portfolios, including deposits, investments, insurance, mortgages, credit cards, and personal loans
Domain
Consumer Banking / Financial Services
Deliverable
Product features (banking products)
Required skills
Sales target achievement, customer relationship management, upselling and cross-selling, branch operations management, regulatory compliance knowledge, team leadership and performance monitoring, audit support
Preferred skills
High net worth individual relationship management, public relations and government liaison, training program development
Technologies
None stated
Responsibilities
Generate sales through banking products and third-party partnerships; monitor sales targets and minimize deviations; manage key customer relationships and provide financial advice; reduce customer dormancy and attrition; drive business growth via prospecting and upselling; address escalated customer grievances; manage public relations with local authorities and regulators; support internal and external audits; guide branch personnel on CRM, sales, and compliance; drive a performance-driven culture through monitoring and feedback