Assistant Vice President, Treasures Team Lead, Consumer Banking Group
Core
Drive business performance and sales targets for the Consumer Banking Group portfolio, focusing on deepening wallet share for Treasures and emerging affluent segments through in-branch business development and relationship management.
Role type
Senior IC relationship manager / team lead
Builds
Sales growth, income contribution, and customer experience for retail banking and bancassurance products
Domain
Consumer Banking / Retail Banking / Wealth Management
Deliverable
product features
Required skills
sales target achievement, relationship management, team leadership and coaching, customer service strategy, risk and compliance management, competitor analysis, financial planning knowledge, regulatory compliance (KYC/AML)
Preferred skills
AMFI certification, IRDA certification, MBA
Technologies
CBG product suite platforms, operational procedures
Responsibilities
Achieve monthly and annual sales targets for the city and branch; manage staff attendance, discipline, and training needs analysis; drive radical improvement in customer service standards; establish relationships with key clients and business influencers; support marketing of group schemes and corporate products; facilitate distribution of third-party investment products; conduct competitor analysis and market monitoring.
Seniority
Senior, hands-on IC with team management responsibilities