Officer, Branch Relationship Manager, Growth, Consumer Banking Group
Core
Acquire and grow affluent new-to-bank clients (AUM ≥ INR 1M) and deepen wallet share for existing clients through need-based product solutions.
Role type
Branch Relationship Manager (Consumer Banking)
Builds
Deposits, investments, insurance, mortgages, credit cards, and personal loans for individual consumers.
Domain
Consumer Banking / Wealth Management
Deliverable
client delivery
Required skills
Relationship management, active sourcing, cross-selling, up-selling, regulatory compliance (KYC/AML), product knowledge, client retention, revenue target achievement
Preferred skills
AMFI/IRDAI/FEDAI/BCSBI certifications, MBA, HNI sales experience, local market knowledge
Technologies
I-Banking, M-Banking, Online MF, Debit Card platforms
Responsibilities
Acquire new-to-bank clients with AUM ≥ INR 1M, drive product penetration via cross-sell and up-sell, manage client satisfaction and service levels, activate e-Channels for new and existing clients, ensure regulatory compliance and risk reviews, resolve customer complaints within agreed timelines
Seniority
Mid-level, hands-on IC