Officer, Branch Relationship Manager, Growth, Consumer Banking Group
Core
Acquire and grow affluent new-to-bank clients (AUM ≥ INR 1M) and deepen wallet share for existing clients through need-based product cross-selling and up-selling.
Role type
Branch Relationship Manager (Growth)
Builds
Retail banking products and services for individual consumers
Domain
Consumer Banking / Retail Finance
Deliverable
product features
Required skills
Relationship management, active sourcing, local market penetration, cross-sell and up-sell execution, client retention, regulatory compliance (KYC/AML), product knowledge, due diligence
Preferred skills
Wealth management product expertise, lifestyle banking propositions, doorstep banking workflows
Technologies
I-Banking, M-Banking, Online MF, Debit Card platforms
Responsibilities
Acquire new affluent clients via self-sourcing and referrals; manage AUM growth for mapped client segments; ensure activation of e-Channels and savings book growth; resolve customer queries and complaints; coordinate with internal teams for product delivery; ensure internal and regulatory compliance during on-boarding
Seniority
Officer/Senior Officer/Analyst