ALYST, Specialist, Business Analyst, Technology
Core
Provide major application and production support for Institutional Banking Group payment utility platforms and branch service systems, ensuring high availability and operational stability.
Role type
Senior IC Business Analyst (Technology Support)
Builds
System enhancements, new functionality development, and ongoing application maintenance for banking channels
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Root cause analysis, Agile/Scrum facilitation, functional and technical specification writing, system performance monitoring, stakeholder collaboration, process documentation
Preferred skills
Global market operations experience, cross-regional partner management
Technologies
Payment utility platforms, branch service systems
Responsibilities
Provide major application and production support for Institutional Banking Group systems; Act as a Subject Matter Expert to business users and operations teams; Analyze business requirements and translate them into functional and technical specifications; Support production incidents and drive timely issue resolution; Monitor and optimize system performance and reliability; Participate in Agile/Scrum activities including sprint planning and backlog refinement.
Seniority
Senior, hands-on IC