IT Asset Management Analyst
Core
Support governance, compliance, optimization, and lifecycle management of global software assets to reduce risk and optimize spend.
Role type
Software Asset Management Analyst
Builds
Software entitlement, contract, and inventory records; audit-ready documentation; compliance and optimization reports.
Domain
IT Asset Management / Software Licensing
Deliverable
dashboards & analysis
Required skills
Software asset lifecycle management, License compliance & risk management, ServiceNow SAM Pro administration, Data analysis & reporting, Cost optimization, Cross-functional collaboration
Preferred skills
IAITAM, ServiceNow, or ITIL certification, Experience with major software publishers, Exposure to software audits, Large organization experience
Technologies
ServiceNow SAM Pro, Excel
Responsibilities
Perform software license reconciliations by comparing entitlements with deployment and usage data; Maintain accurate software entitlement, contract, and inventory records; Prepare and maintain standard dashboards, reports, and metrics; Support internal and external software audits and publisher true-up activities; Analyze data to identify potential license reclamation, reuse, consolidation, and non-renewal opportunities; Support the development and maintenance of SAM policies, standards, and procedures.
Seniority
Mid-level, hands-on IC