HVAC Truck-Based Customer Resource Coordinator - Data Center
Core
Operational hub coordinating service delivery, technician scheduling, equipment start-ups, commissioning, and warranty administration for critical HVAC and mechanical systems in data centers.
Role type
Service Operations Coordinator
Builds
Reliable support for mission-critical HVAC and mechanical systems
Domain
Data Center / Building Services
Required skills
Service coordination, dispatching, scheduling, warranty administration, customer communication, work order management, parts ordering, time and expense reporting
Preferred skills
HVAC/mechanical services experience, building automation, controls, field service management systems (NxGen), equipment commissioning, data center environment support
Technologies
NxGen, business systems, technology tools
Responsibilities
Receive and manage service requests, coordinate technician dispatch, communicate schedules and updates to customers, support equipment start-up and commissioning, track warranty claims, maintain customer/service records, support parts ordering and work order management
Seniority
Mid-level, hands-on IC