Sales Support Specialist
Core
Support the sales team by processing secured orders, managing booking packages, and serving as the main point of contact for booking materials and customer data.
Role type
Sales Support Specialist
Builds
Booking packages and customer master records for sales orders
Domain
Energy management and industrial services
Required skills
Order processing, booking management, customer master data setup, credit validation, legal review coordination, compliance review, bid support, dispute management, OTC management, process improvement coaching, metrics tracking
Preferred skills
Paralegal experience
Technologies
Windows, Microsoft Office, Salesforce, ERP systems
Responsibilities
Process customer orders from intake through submission, review booking checklists and contracts for accuracy, follow up on missing documentation, create and align customer master records, validate credit levels and initiate legal reviews, support government compliance and change orders, coach sellers on process improvement, track weekly booking progress and monthly metrics, support bid requests and dispute management
Seniority
Mid-level, hands-on IC