Client Resource Coordinator 1
Core
Schedule and optimize service work for building systems and energy efficiency solutions, ensuring customer commitments are met.
Role type
Service operations coordinator (scheduling & billing)
Builds
Service delivery schedules for data centers, healthcare, pharmaceuticals, and manufacturing clients
Domain
Building systems, thermal management, energy efficiency
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
scheduling optimization, customer service, conflict resolution, data analysis, prioritization, MS Excel
Preferred skills
fleet scheduling, Oracle ACE systems, life safety equipment knowledge, billing processes
Responsibilities
Assign service calls to technicians based on skills and availability, resolve customer scheduling issues, monitor branch activity and compliance, manage backorders and reassign work, communicate status changes to customers
Seniority
Mid-level, hands-on IC