Technical Support Engineer
Core
Provide pre-sales technical consultation, project design support, and product localization for industrial equipment and systems.
Role type
Senior IC technical support engineer (pre-sales & project design)
Builds
Technical proposals, system design recommendations, localized product documentation, and training materials
Domain
Industrial automation, water systems, pumps, valves, HVAC
Deliverable
product features
Required skills
technical analysis, problem-solving, engineering principles, project design review, technical documentation, cross-functional coordination, commercial awareness
Preferred skills
multinational team experience, industrial product domain knowledge
Technologies
Microsoft Office, technical reporting tools
Responsibilities
Analyze customer requirements and recommend product solutions; support project design from concept through execution; drive product localization for local market regulations; act as technical liaison with Global Product Managers; collaborate with Global R&D on performance and design issues; prepare technical documents and conduct training sessions
Seniority
Senior, hands-on IC
