Operations Coordinator
Core
Coordinate service operations for industrial refrigeration maintenance, reactive, and project work by managing engineer schedules, processing timesheets, and supporting customer delivery.
Role type
Operations Coordinator (Service Operations)
Builds
Maintenance and project service delivery for industrial refrigeration systems
Domain
Industrial Refrigeration / Building Services
Deliverable
client delivery
Required skills
engineer scheduling, timesheet processing, job creation, parts ordering, WIP management, customer communication, invoicing support, KPI tracking, compliance record maintenance
Preferred skills
refrigeration system knowledge, similar service environment experience
Responsibilities
Coordinate engineer scheduling and manage utilisation, Process timesheets and maintain planner systems, Raise jobs (maintenance, quoted, and reactive works), Order parts and manage work-in-progress (WIP), Communicate with customers and obtain purchase orders, Support invoicing, quotations, and KPI tracking, Maintain training records and support compliance (EHS, FGAS)