Chiller Remote Service Lead
Core
Deliver advanced virtual refrigeration and chiller services across the UK, including remote analysis, diagnostics, and on-site engagement to support preventive, proactive, and predictive maintenance strategies.
Role type
Senior IC HVAC/Chiller Service Lead (Remote/Hybrid)
Builds
Virtual refrigeration services, digital diagnostics playbooks, and OpenBlue platform improvements
Domain
HVAC, industrial refrigeration, building automation, energy management
Deliverable
physical/clinical work
Required skills
HVAC chiller systems knowledge, building automation, energy management systems, remote diagnostics, complex troubleshooting, digital platform proficiency, customer engagement, UK travel
Preferred skills
industrial refrigeration, vibration/oil/refrigerant/motor current analysis, AI/data-driven maintenance solutions, training/mentoring
Technologies
Connected Equipment Portal, OpenBlue platform
Responsibilities
Review connected equipment portal and analyze performance data, diagnose complex refrigeration systems remotely and on-site, deliver virtual advanced refrigeration services, carry out preventive and predictive maintenance activities, provide feedback on portal functionality, collaborate with field service teams, develop area-specific playbooks, advise customers on upgrades and retrofits, support sales teams with technical recommendations, plan and deliver training on virtual diagnostics, contribute to OpenBlue platform roadmap
Seniority
Senior, hands-on IC with customer-facing duties