Inżynier Serwisu Pomp Ciepła (k/m) (Region - Polska Zachodnia / Poznań)
Core
Providing advanced technical advisory and support for a service network regarding heat pumps and control automation, including on-site and remote assistance.
Role type
Senior Service Engineer (Heat Pumps & HVAC Automation)
Builds
Service network operations and customer support for heating/cooling systems
Domain
HVAC / Heating technology / Automation
Deliverable
client delivery
Required skills
Heat pump systems, HVAC diagnostics, control automation, hydraulic systems, refrigeration circuits, technical training delivery, service network auditing, ticket management
Preferred skills
Field work readiness, sales department collaboration
Technologies
TIS, MyService
Responsibilities
Provide advanced technical advisory and support (remote and on-site) for the service network regarding heat pumps and control automation, Lead training, workshops, and technical instructions for service partners, Supervise and audit the quality of the service network, Handle and coordinate service requests and complaints in service systems, Collaborate with the sales department
Seniority
Mid-level, hands-on IC