Security Dispatch Operator
Core
Monitor alarms and incidents, dispatch security responses, and manage emergency/non-emergency messaging for a global organization covering 100,000+ people across 100+ countries.
Role type
Security Dispatch Operator
Builds
Real-time security incident response and communication workflows
Domain
Physical security operations / Global facilities management
Deliverable
client delivery
Required skills
Alarm monitoring, incident escalation, emergency procedures compliance, hazard reporting, Microsoft Office 365, analytical prioritization
Preferred skills
SOC environment experience, security/military/law enforcement/emergency services background
Responsibilities
Respond to alarm events and incoming calls, action internal/external customer emails, follow through on security queries, ensure compliance with emergency and evacuation procedures
Seniority
Individual Contributor, entry to mid-level