Field Service Technician
Core
Install, service, troubleshoot, and repair Inventory Control, RFID, and Video equipment at retail customer sites.
Role type
Field Service Technician (Installation & Service)
Builds
Retail store inventory and security systems
Domain
Retail technology / Electronics / Security systems
Deliverable
client delivery
Required skills
mechanical aptitude, hand and power tools usage, blueprint reading, state licensing compliance, physical labor capacity, inventory management, customer training, work order tracking, networking fundamentals, EAS and Video training
Preferred skills
RFID and Video solution certifications, advanced networking competency, mentoring ability
Technologies
RFID, Video equipment, Inventory Control systems, MS Office, PC
Responsibilities
Install, service, troubleshoot, and repair retail equipment; maintain accurate parts inventory; train customers on equipment usage; track work orders and customer satisfaction; perform physical labor including climbing and working in confined spaces.
Seniority
Entry-level to Mid-level, hands-on IC