Senior Network Engineer
Core
Analyze, deploy, and troubleshoot client network environments throughout the project lifecycle, including documentation, implementation, project management, and support.
Role type
Senior Network Engineer (Infrastructure & Support)
Builds
Client LAN/WAN infrastructure, voice and data communications solutions, and network documentation
Domain
IT Services / Network Engineering
Required skills
Cisco LAN/WAN infrastructure, Cisco and Meraki routing and switching, Cisco and Windows command-line interfaces, network and Windows troubleshooting, ASA, VPN, VoIP fundamentals (SIP, RTP), Cisco wireless controllers, Wi-Fi troubleshooting, phone provisioning, Cisco IP Phones, Cisco Unified Communications Manager, Microsoft 365 administration, Windows Server, Active Directory, VMware infrastructure, virtualization, cloud infrastructure
Preferred skills
CCNA-level experience, Cisco CCIP certification, Juniper JNCIP certification, VMware VCP credential, Bachelor's degree in computer science, computer engineering, electrical engineering, business, or related technical field
Technologies
Active Directory, Cloud, Cisco, Hardware, Support, LAN, Microsoft 365, Network, Security, VPN, VMware, Windows, Office 365, Mobile
Responsibilities
Analyze, deploy, and troubleshoot client network environments; Provide ongoing technical support and resolve client issues through tickets, phone support, and other channels; Troubleshoot moderately to highly complex software and hardware issues; Provide escalated, on-site technical support for server, network, and PC equipment failures; Serve as an IT point of contact for new office setups and expansions; Monitor office data backups; Create and update configuration templates and documentation
Seniority
Senior, hands-on IC
