Customer Operations Intern
Core
Supports HP Customers and Sales Teams in Order Fulfillment by managing order backlogs, monitoring SLAs, and assisting with billing and revenue activities.
Role type
Customer Operations Intern
Builds
Operational order management processes and financial reporting for HP customers
Domain
Technology hardware sales and supply chain operations
Deliverable
dashboards & analysis
Required skills
Order management, backlog analysis, data accuracy, financial monitoring, cross-functional coordination, Microsoft Excel, problem-solving
Preferred skills
German language skills, supply chain knowledge
Responsibilities
Monitor order backlogs and identify SLA risks, assist with claims and special customer requests, support invoicing and billing issue resolution, coordinate order change requests, provide order status updates to customers, collaborate with Sales and Logistics teams
Seniority
Intern