Systems Administrator
Core
Provide Tier III support for servers, computers, software, and peripherals on standalone and secure government networks.
Role type
Senior Systems Administrator (Tier 3 Support)
Builds
Stable operations across servers, computers, software, and network connections
Domain
Federal Government / IT Infrastructure
Required skills
Linux, Windows, Network Security, ServiceNow, Hardware Support, Incident Triage, System Design, Troubleshooting
Preferred skills
CompTIA Security+, Windows Administrator, MCDE, Lenel Certified Professional (via careerplan.io/jobs/TekSynap-Systems-Administrator-systems-administrator-at-teksynap)
Technologies
Linux, Windows, ServiceNow, Network Security
Responsibilities
Provide Tier III support for servers, computers, software, and peripherals; Troubleshoot application functionality, crashes, performance, and connectivity issues; Identify, analyze, and resolve system incidents using short-term workarounds and long-term solutions; Install, configure, modify, and maintain system hardware and software; Diagnose network and system problems or potential problems and recommend fixes; Maintain stable operations across servers, computers, software, and network connections.
