Network Support Engineer
Core
Provide 24/7 support for enterprise network and data center environments, troubleshooting connectivity, fiber links, and VoIP systems.
Role type
Network Support Engineer
Builds
Enterprise network stability and data center operations
Domain
IT Infrastructure / Network Engineering
Deliverable
infrastructure
Required skills
Cisco switch/routers, VLAN management, Avaya VoIP troubleshooting, fiber-link troubleshooting, SolarWinds monitoring, Active Directory, ServiceNow, hardware support
Preferred skills
Cisco certification
Technologies
Cisco, SolarWinds, ServiceNow, Active Directory, Avaya
Responsibilities
Troubleshoot network issues including connectivity and fiber links, Monitor network environments using SolarWinds, Provide network switch and chassis hardware support, Manage VLANs and switch ports, Provide 24/7 or on-call support
Seniority
Mid-level (3–5 years experience)
