Senior Process Improvement Specialist
Core
Leads and executes business process improvement and operational effectiveness initiatives to enhance customer and employee experiences.
Role type
Senior Process Improvement Specialist (Business Process Effectiveness)
Builds
Optimized workflows and operational solutions for healthcare staffing and talent solutions
Domain
Healthcare staffing / Business Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project lifecycle management, Process discovery and workflow design, Data analysis, Root cause analysis, Stakeholder facilitation, Change management
Preferred skills
Six Sigma (Green/Black Belt), Program Management Professional (PgMP)
Technologies
Lean, Six Sigma methodologies
Responsibilities
Lead projects from scope definition to closure including risk and issue management; Facilitate workshops and discovery sessions to analyze current-state performance; Develop process workflows and documentation for continuous improvement initiatives; Communicate project status, milestones, and outcomes to leadership and stakeholders; Support implementation of new workflows resulting from process improvements.
Seniority
Senior, hands-on IC