DISPUTES SPECIALIST
Core
Manages the identification, investigation, and resolution of invoice disputes to accelerate cash flow and minimize uncollectible balances.
Role type
Disputes Specialist (Collections)
Builds
Resolved payment disputes and commercial settlements
Domain
Retail / B2B Collections
Required skills
Complex case resolution, Cross-functional collaboration, Deduction code application, Metrics tracking, Root-cause analysis, Negotiation, B2B collections experience, AR/Finance experience, Microsoft Excel, Power BI, AR/Credit Systems proficiency
Preferred skills
Construction or Trade industry experience, Knowledge of lien rights/bond claim laws, Advanced negotiation under pressure