Virtual Apron Support Specialist – Millwork (Remote)
Core
Remote support specialist for The Home Depot's Millwork line, providing consultative selling, customer qualification, and project support for doors and windows.
Role type
Customer support & sales specialist (millwork)
Builds
Customer relationships and sales leads for Millwork products
Domain
Retail / Home Improvement
Deliverable
product features
Required skills
consultative selling, customer qualification, warm transfer, online configurator tool assistance, project timeline communication
Preferred skills
millwork experience, Microsoft Office Suite, negotiation, complaint resolution
Technologies
Online Configurator Tool, Microsoft Office Suite
Responsibilities
Facilitate inbound calls and qualify customers, Drive sales via consultative selling, Follow up with vendors and stores on customer projects, Warm transfer leads to Virtual Apron Design Specialists
Seniority
Entry-level, individual contributor