Showroom/Counter Parts Sales
Core
Provide administrative support, counter parts sales, and customer service for commercial, industrial, and residential door, docking, and security products.
Role type
Showroom/Counter Parts Sales Associate
Builds
Door, docking, and security products
Domain
Commercial and industrial door systems
Deliverable
product features
Required skills
Customer service, verbal communication, scheduling, parts delivery processing, remote-control troubleshooting, gas cutting torch operation, hand tool usage, lifting over 20 lbs
Preferred skills
Multi-tasking, computer proficiency, detailed orientation
Responsibilities
Receive incoming calls and schedule service appointments, review and process parts deliveries and technician picklists, troubleshoot and walk customers through remote-control set up, provide details about various doors in the showroom, utilize a gas cutting torch and other hand tools to cut springs/cables
Seniority
Entry-level, hands-on IC