Operations Business Analyst- Rental Recovery
Core
Subject-matter specialist for rental vehicle and truck recovery, protecting assets by identifying, vetting, and driving the recovery of stolen, converted, and slow-rent vehicles.
Role type
Operations Business Analyst (Asset Recovery)
Builds
Recovered assets returned to stores and revenue
Domain
Retail operations / Asset recovery / Law enforcement data
Required skills
NCIC monitoring and clearing, GPS/telematics data analysis, legal lock processes, vendor management, data integrity maintenance, stakeholder coordination, reporting and process improvement
Preferred skills
Law enforcement experience, asset protection or loss prevention background, investigations experience, vehicle/equipment recovery knowledge, advanced Excel and SQL/BigQuery skills, AI tool usage
Technologies
NCIC, GPS/telematics systems, asset management systems, Excel, Google BigQuery, Microsoft Copilot, Claude, ChatGPT
Responsibilities
Conduct daily NCIC reviews and initiate Legal Lock; vet slow rent reports using GPS data; manage third-party recovery vendors and billing; validate recovered units and update system status; support large equipment recoveries; coordinate with fleet partners; follow up on asset protection cases; communicate with cross-functional stakeholders; analyze data to identify trends and improve recovery processes
Seniority
Mid-level individual contributor