HDIS Installation Coordinator - Raleigh, NC
Core
Internal and external customer support expert facilitating the installation process for interior and exterior product lines, managing job flow, scheduling inspections, and coordinating between customers and field teams.
Role type
Installation Coordinator
Builds
Efficient movement of installation jobs and customer satisfaction
Domain
Home Improvement / Construction
Deliverable
product features
Required skills
Customer service, Job process coordination, Operations management, Data entry, Payment collection, Material ordering, Labor bill processing, Microsoft Office proficiency
Responsibilities
Initiates and maintains regular communication with customers across the install life cycle; Coordinates with internal and external branch partners for job inquiries and escalations; Facilitates efficient intake and management of open jobs, reviews paperwork, and processes labor bills.
Seniority
Entry-level, individual contributor