District Installation Manager - South Plainfield NJ
Core
Lead a team of associates to manage the post-sale installation lifecycle, ensuring effective execution of inspections, job flow, and customer service for home improvement projects.
Role type
Senior field operations manager (home improvement installation)
Builds
Residential home improvement installation services and customer experiences
Domain
Home improvement / Construction
Required skills
Team leadership, installation process management, customer escalation handling, data analysis, scheduling, audit execution, contract scope management, physical labor oversight
Preferred skills
Construction/home improvement industry experience, residential install project management
Technologies
Data reporting systems, job flow management systems
Responsibilities
Lead and manage a team of 2-5 install associates; Conduct Pre-Installation and Job Site Inspections; Manage job flow, scheduling, and service order completions; Address customer escalations and contract scope adjustments; Utilize data to meet cycle time, satisfaction, and margin targets; Perform audits to improve team skills and knowledge.
Seniority
Senior, hands-on IC with team management