INSTALLATION COORDINATOR
Core
Internal and external customer support expert managing the flow of installation jobs, scheduling inspections, and facilitating customer experience for interior and exterior product lines.
Role type
Installation Coordinator
Builds
Efficient movement of installation jobs and customer satisfaction
Domain
Home improvement / Construction
Required skills
Job scheduling, customer communication, data entry, payment collection, material ordering, labor bill processing
Preferred skills
Home improvement or construction industry knowledge, clerical/administrative background
Technologies
Microsoft Office
Responsibilities
Initiate and maintain regular communication with customers across the install life cycle; coordinate with internal and external branch partners for job inquiries and escalations; manage intake and movement of all open jobs; schedule pre-installation inspections; process labor bills for third-party service providers.
Seniority
Entry-level, individual contributor
